FAQs

At Monarch Pain Management, we aim to make every visit as comfortable and uncomplicated as possible. We are happy to answer any questions about treatments, medication, or other information you want about your health.

To that end, here are some frequently asked questions regarding visits to our Huntington Beach office.

How do I book an appointment?

Patients can request an appointment with Monarch Pain Management 24/7 through our online appointment scheduling portal. During office hours, simply call (714) 793-9260. We are generally able to accommodate same-day appointment request.

How do I confirm an appointment?

Monarch Pain Management uses an automated confirmation system to confirm appointments with patients. If you need to reschedule your appointment, please notify us by NOON the day before the appointment.

What is your walk-in policy?

Monarch Pain Management does not permit walk-in appointments.

What are your business hours?

Sunday          Closed
Monday         8:00 AM–5:00 PM
Tuesday         8:00 AM–5:00 PM
Wednesday  9:00 AM–5:00 PM
Thursday       8:00 AM–5:00 PM
Friday            8:00 AM–4:00 PM
Saturday       Closed

If you or a loved one has a medical emergency, please call 9-1-1. Patients can contact Monarch Pain Management after the emergency so that we can provide appropriate follow-up care.

What should I bring to an appointment?

Patients should make sure to bring the following to their appointment:

• Photo Identification
• Insurance Card
• Co-Payment or Co-Insurance
• Pertinent doctors’ notes related to your condition
• All current imaging (Xray, MRI, etc.) related to your condition

Please arrive 15 minutes before each appointment to allow time for registration.

What insurance is accepted?

We accept most major insurance plans, including HMOs and Medicare. We also have special pricing for our patients that do not have insurance. We provide equal access to all patients regardless of insurance status.

If you do not see your insurance listed, please call (714) 793-9260 to speak to a representative of Monarch Pain Management.

• Aetna
• Anthem Blue Cross Blue Shield of California
• Cigna
• HealthNet of California
• Hoag Hospital System HMO
• Medicare
• Molina
• Railroad Medicare
• United Healthcare

What are your hospital affiliations?

Monarch Pain Management is affiliated with

• Hoag Memorial Hospital Presbyterian
• Orange Coast Memorial Medical Center
• Long Beach Memorial Medical Center

How can I pay a bill?

Payment for your visit is made during the check-in process before your appointment. We accept checks, debit, and most major credit cards.
Patients can also pay their bills via our secure payment portal.